Privacy Policy
Last updated: May 2026.
Overview
Highfloor Media ("Highfloor," "we," "us," or "our") operates the website at gohighfloor.com and provides advertising services across bar and restaurant networks, programmatic display, and rideshare. This policy describes the information we collect when you visit our website or contact us, how we use that information, and the choices you have.
Information we collect
Information you provide. When you submit our contact form, request a quote, or otherwise communicate with us, we collect the information you provide — typically your name, company, email address, market, and the contents of your message.
Information collected automatically. When you visit the website, we may collect standard log information such as IP address, browser type, pages visited, referring URL, and timestamps, along with information collected through cookies and similar technologies as described below.
How we use information
We use the information we collect to respond to your inquiries, provide and improve our services, operate and maintain the website, analyze site usage, and comply with legal obligations. We do not sell your personal information.
Sharing
We share information with service providers that support our operations — for example, our email delivery provider, our hosting provider, and our analytics provider — under contractual obligations that limit their use of the information. We may also disclose information when required by law, to protect our rights, or in connection with a corporate transaction.
Cookies and analytics
We use cookies and similar technologies to operate the website, remember preferences, and measure site performance. Most browsers let you control cookies through their settings. Disabling cookies may affect parts of the website's functionality.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete the personal information we hold about you, to object to or restrict certain uses, or to receive a portable copy. To exercise any of these rights, contact us using the information below; we'll respond within the timeframe required by applicable law.
California residents. Under the CCPA/CPRA, you have the right to know what personal information we collect, request deletion or correction, opt out of the "sale" or "sharing" of personal information, and limit the use of sensitive personal information. We do not sell personal information for monetary consideration. Submit requests via the contact information below.
EEA, UK, and Switzerland residents. Under GDPR/UK-GDPR, you have rights to access, rectification, erasure, restriction, portability, and objection regarding your personal data, and the right to lodge a complaint with your supervisory authority. Our lawful bases for processing are typically (a) your consent for analytics/marketing cookies, (b) our legitimate interest in operating and improving the website, and (c) compliance with legal obligations. Where required, we obtain explicit consent before activating non-essential cookies; visitors from these regions see a consent banner on first visit.
Data retention
We retain personal information only as long as needed for the purposes described above, or as required by law. Inquiry records are typically retained for the duration of an active client relationship plus a reasonable archival period. Analytics data is retained per our analytics provider's default retention windows (typically 14–26 months). Marketing cookies and identifiers are retained per the lifetime disclosed at the time of consent.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.
Children
Highfloor's services are directed to brand and agency advertisers, not to children. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK). If you believe we may have collected such information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the website or by other reasonable means.
Contact
Highfloor Media — Tempe, Arizona. Email: sales@gohighfloor.com. Phone: (520) 727-1985.
Questions about this policy: email sales@gohighfloor.com or write to Highfloor Media, Tempe, Arizona, USA.